Spotless Proof Privacy Policy
Last updated: October 30, 2026.
Spotless Proof is an iOS and Android app for cleaning businesses to photograph each room before and after a job, check off a list, and share a report with their client. The app is operated by DGS Developer. This policy explains what data the app handles and why.
Using the app without an account
You can create jobs, take photos, fill in checklists, and export the PDF report without an account. In that case, this content stays only on your device and is not sent to our servers. You can remove it by deleting jobs in the app, clearing the app's data, or uninstalling it.
Data we collect when you use an account
- Account: your email address, your name if your sign-in provider shares it, and the sign-in methods you use (email and password, Google, or Apple).
- Company content: the company name, jobs, client names and addresses you type, checklists, and the photos you take, so they can be backed up and opened on your other devices.
- Client report links: the client email address you enter, used to send the client a one-time code to open the report. Clients do not create an account.
- Team: the email addresses of people you invite and of members who joined your company.
- Subscriptions: a record of your App Store or Google Play subscription (product, status, and renewal date). We never receive your card or payment details.
The app does not show ads, does not track you across other companies' apps or websites, and DGS Developer does not sell your data.
How we use data
Only to provide the service: sign-in, backing up jobs and photos, sending report codes and team invitations, applying your plan and storage limit, and protecting the service against abuse (for example, rate limits).
Service providers
- Google Firebase (Authentication, Cloud Firestore, Cloud Storage, and Cloud Functions), with data stored in the United States.
- Resend, to deliver report codes and team invitations by email.
- Apple and Google, for sign-in and in-app subscriptions.
Because these providers operate in other countries, processing may involve international transfers. Data processed by them is also subject to their own terms; see the Google Privacy Policy and Apple Privacy Policy.
Retention
We keep account data while your account exists. If a free trial ends without a plan, cloud copies are kept for at least 60 days; content on your device is not affected.
Deleting your account
You can delete your account in the app under Account › Delete account, after signing in again, or by following the instructions at report.spotlessproof.com/delete-account. What happens depends on your role:
- Owner of a company only you use: we delete the company with its jobs, photos, client report links, and pending invitations.
- Owner of a company other people still use: deletion is blocked until you remove them under Account › People, so their access never ends by surprise.
- Member of another person's company: you leave that company. Jobs and photos you added there stay with the company, which belongs to its owner.
In every case, your sign-in methods are removed, and if you signed in with Apple we also revoke the app's access to your Apple ID.
What we keep after deletion: a one-way hash of your email address, so the free trial cannot be taken again; and, if you subscribed through the App Store or Google Play, the subscription record (store transaction identifier, product, status, and dates) together with your former account ID, company ID, and the billing token sent to the store, so the subscription cannot be claimed by another account. These records do not contain your name, email address, or payment details. To ask about them, contact us below.
Deleting the account does not cancel a store subscription; cancel it in your App Store or Google Play settings.
Security
Data is transmitted over encrypted connections (HTTPS) and access to company data is limited to its members. No storage or transmission method can be considered completely risk-free.
Your rights
You can access and correct your data in the app and delete your account at any time. To ask questions or exercise other rights relating to your personal data, contact us below.
Children
Spotless Proof is a business tool and is not directed at children.
Changes to this policy
We may update this policy when the app or its data practices change. The current version will be available on this page, with its update date at the beginning of the document.
Contact
For privacy questions or requests about Spotless Proof, email support@spotlessproof.com.